Frequently Asked Questions
What does your company sell?
  United Truck Centers, Inc. sells semi truck & trailer accessories, LED truck and trailer lights. Chrome truck accessories, custom wood grain products for your interior and stainless steel accessories for your interior and exterior. All of our products are made of the highest quality material.
 
Where is your company located?
  United Truck Centers, Inc. is located in Sylmar, California.
13101 Foothill Blvd.
Sylmar, CA 91342
 
How long is your company been in business?
  United Truck Centers, Inc. has been in business since 1986, (25 Years in Business) we are a family owned and operated business since day 1. Our company was built on customer satisfaction & referral business.
 
How do I place an order?
  Step 1. Locate item on left side of page under categories and click on that item.
Step 2. Click on thumbnail (picture) of item.
Step 3. Choose item number (refer to description of item)& quantity
Step 4. Click on Add to cart
Step 5. To check items selected in Basket, Click on Basket Content
Step 6. Click on Check out
Step 7. Click on Create an account or you can just click on place order without account. If you choose to create an account, we only keep your name & billing/shipping information ONLY. NO CREDIT CARD INFORMATION IS STORED. Next time you visit our online store, you can just click on sign in.
3 Easy Ways to place an order:
Online: www.unitedfleetparts.com
Phone (888) 878-2531
Fax (818) 838-0204
Email: teamunited@unitedtruckcenters.com
 
Is your site secure?
  Yes, GeoTrust is the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce and communications for Web sites, intranets, and extranets. Choose the trusted mark of high assurance for Internet security and enable the strongest SSL encryption available to our site visitors.
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What are your business hours?
  United Truck Centers, Inc. is open Monday – Friday from 8:00am to 6:00pm PST (Pacific Standard Time)
Saturday: 8:00am to 5:00pm PST (Pacific Standard Time)
Sundays: Closed
National Holidays: Closed
 
How do I update or cancel my order?
  Please contact United Truck Centers, Inc. at (888) 878-2531 after placing order immediately. UTC is not responsible for orders already processed and shipped.
 
Can't find a specific product or item?
  United Truck Centers, Inc. offers online ordering on our Web site for many of the products. We carry many Chrome truck accessories from Quality Manufacturers and cannot possibly list them all on our site. If at any time during your online visit you have difficulty locating the product or you have a question, a comment or concern, contact us through:
e-mail at
Or Call us at (888) 878-2531
 
Is there extra savings for large Fleet purchases?
  Yes, we welcome fleet purchases or inquire. Contact our trained Fleet sales Associate for a price quote and or email us at: campbell@unitedtruckcenters.com
Phone: (888) 878-2531 Toll Free
 
What is your return policy?
  Please refer to our Terms and Conditions.
 
Do I pay sales tax?
  No, All out of state orders are exempt for state sales tax. Only California state resident must pay state sales tax. Since UFP is located in Sylmar, California.
 
May I pick up my order at your store?
  Yes, if you are ever in Sylmar, California, come in and visit us, we will be glad to meet with you in person and have a HOT cup of coffee waiting for you.